File a Complaint

Contact(s)

City of Orillia General Enquiries
50 Andrew Street South
Suite 300, Orillia
Ontario L3V 7T5

Phone: 705-325-1311
Fax: 705-325-5178

Map to this Location
Email Contact
View City of Orillia Website

If there is an issue that you'd like to report, please select the nature of the problem from the list below. You will then be asked to fill out the corresponding form and your complaint will be directed by e-mail to the appropriate staff.

Note that in order to satisfy your issue, we need your contact information. We are bound by the Municipal Freedom of Information and Privacy Act.

Please choose the nature of your complaint:

Building Complaint - Use this form for:

  • Abandoned Building
  • Building Permit Issue
  • Fence Issue
  • Property Line Concern
  • Sign Issue
  • Water Drainage/Flooding from Neighbour
  • "Other" Building related complaints
     
Clean & Clear - Use this form for: 
  • Excess debris in yard
  • Grass/weeds in over 8 inches in height
  • Storage of unlicensed or inoperative motor vehicles
 
Fire Hazard or Fire Complaint - Use this form for any situation that could cause a fire or danger in case of fire.
 

Landlord/Tenant Complaint (Property Standards) - Use this form if you are a Landlord or Tenant to report on:

  • Cleanliness Issues
  • Electrical Problem
  • Inside Repair/Maintenance
  • Leaks
  • Mould
  • Plumbing Problem
  • "Other" Landlord/Tenant building related complaints
     

Road Complaint - Use this form for:

  • Culverts
  • Ditches
  • Drainage/flooding
  • Snow removal/plowing
  • Streetlights
  • Sweeping sand after winter
  • Trees on roadway
  • "Other" road related complaints

Water/Sewer Complaint - Use this form for:

  • Broken water line or watermain
  • Low pressure
  • Repair needed to asphalt or boulevard from breaks
  • Sewer backing up
  • Taste of water
  • "Other" water/sewer related complaints

OTHER - General Complaints (that do not fit in to above categories)