Skip to Content
Background City Hall
Orillia Home

City of Orillia Logo

City of Orillia print logo
Contact Us Main menu icon
Contact UsLibraryTheatreWebsite Feedback
Search
Take Me To...
  • Living Here
    View our Garbage, Recycling & Green Bin Pickup page

    Garbage, Recycling & Green Bin Pickup

    View our Recreation FUN Guide page

    Recreation FUN Guide

    View our Route Map & Schedules page

    Bus Route Map & Schedules

    • Accessibility
    • Animal Control & Licensing
    • Building Division
    • By-laws/Municipal Code - Regulations & Policies
    • Culture & Heritage
    • Education
    • Emergency Services
    • Garbage, Recycling & Green Bin Pick-up
    • Have Your Say
    • Health Care
    • Housing
    • Landfill
    • Life Events
    • Living in Orillia as a Student
    • Maps
    • New Resident Information
    • News
    • Orillia's Climate Future
    • Parking & Ticket Payments
    • Property Taxes & Assessments
    • Public Transit
    • Recreation and Youth Services Information
    • Roads & Traffic
    • Seniors Information
    • Sewer & Wastewater
    • Source Water Protection
    • Stormwater
    • Water
    • Your City Profile
    • View More...
  • Doing Business
    View our Maps page

    Maps

    View our Transportation Options page

    Transportation Options

    View our Housing page

    Housing

    • City Profile
    • Why Orillia
    • Business Resources
    • Real Estate
    • Invest Downtown Orillia
    • News
  • Visit Orillia
    • Events
    • Explore
    • Shop & Dine
    • Stay & Plan
    • Contact Us
    • Tourism
    • Leacock Museum
    • Orillia Farmers' Market
    • Orillia Opera House
    • Exploring Old Brewery Bay
    • Tourism Ambassador Certificate Program
  • Inside City Hall
    View our City of Orillia Employment Opportunities page

    City of Orillia Employment Opportunities

    View our Bids and Tenders page

    Bids & Tenders

    View our Current Council Agendas page

    Council Meeting Information

    • A - Z Services
    • About City Hall
    • Accessibility
    • Applications, Licences & Permits
    • Bids & Tenders
    • Bill Payments
    • Boards & Committees
    • By-law Listing
    • City Plans, Studies & Maps
    • Contact Us
    • COVID-19 Information
    • Declaration of Interest Registry
    • Departments
    • Employment & Volunteer Opportunities
    • Fees
    • Governance Review
    • Grants
    • Issues and Complaints
    • Major Projects
    • Mayor & Council
    • Municipal Core Service and Organizational Review and Strategic Plan
    • Municipal Election
    • News
    • Office of the Integrity Commissioner
    • Recreation Facility
    • Winter Control Operations
    • Weekly Bulletin Board
  • Online Services
    • Bids & Tenders
    • City Centre Appointment Booking
    • Pay Orillia Parking Tickets
    • Recreation Program Registration
    • Water Usage Customer Portal
Follow Us: View our Twitter Page View our Facebook Page View our YouTube Page View the Community Services Instagram Page
  • Boards & Committees
    • Accessibility Advisory Committee
    • Active Transportation Committee
    • Affordable Housing Committee
    • City of Orillia Police Services Board
      • Orillia Police Services Board Welcome Page
      • Legal Framework
      • Responsibilities
      • Roles
      • Meeting Information
      • By-laws
      • SCRAM Program
      • News Releases
      • Statistics
      • Related Links
      • Contact the Orillia Police Services Board
    • Commemorative Awards Committee
    • Committee of Adjustment
    • Compliance Audit Committee
    • Downtown Orillia Management Board
    • Economic Development Committee (EDC)
    • Environmental Advisory Committee (EAC)
    • Farmers’ Market Advisory Committee
    • Grants Committee
    • Municipal Heritage Committee
      • Heritage Home Page
      • Designated Properties
      • Properties of Interest
    • Orillia Public Library Board
    • Orillia Sunshine Youth Senate
    • Parking Advisory Committee
    • Property Standards Committee
    • Recreation Advisory Committee
    • Town and Gown Committee
    • Transit Advisory Committee
    • Waste Management Advisory Committee (WMAC)
View Entire Menu
  • A - Z Services
  • About City Hall
  • Accessibility
  • Applications, Licences & Permits
  • Bids & Tenders
  • Bill Payments
    • Paying Provincial Offences Tickets Online
    • Tax & Water Payments
  • By-law Listing
  • City Plans, Studies & Maps
  • Contact Us
  • COVID-19 Information
  • Declaration of Interest Registry
  • Departments
    • Chief Administrative Office
      • Corporate Communications
    • Business Development, Culture and Tourism
      • Business Development
      • Culture & Heritage
      • Visit Orillia
    • Corporate Services
      • Clerk's Division
        • Accessibility
        • City Centre Meeting Rooms
        • Commissioning of Oaths
        • Municipal Election
        • Lottery Licensing
        • Records Management & Freedom of Information
        • Retail Business Holidays Act
        • Vital Statistics
      • Financial Services
        • Budget
        • Development Charges
        • Financial Planning & Administration
        • Insurance
        • Property Taxes & Assessments
        • Purchasing
        • Tax Sale Properties
        • Water & Sewer Rates
        • Year End Financial Reports
      • Information Technology
      • Real Estate
      • Recreation and Youth Services
        • Administration
        • City Parkland
        • Donation Programs
        • Parks, Recreation and Culture Master Plan
        • Recreation Services
        • Respect +
    • Development Services and Engineering
      • Asset Management
      • Building Services
      • By-law Enforcement
      • Engineering and Transportation
        • Municipal Parking Lots
        • Site Services
        • Traffic Engineering
      • Heritage Designated Buildings
      • Housing
      • Municipal Comprehensive Review
      • Park Planning and Development
      • Planning Division
        • Current Development Applications and Activity
        • Legalization of Existing Dwelling Units
        • Official Plan
        • Planning Application Fees
        • Planning Application Forms and Planning Process Guides
        • Preconsultation
        • Provincial Plans
        • Shoreline Development
        • Site Plan Control
        • Tree Removal in Orillia
        • Zoning By-law
    • Environment and Infrastructure Services
    • Human Resources
      • City of Orillia Employment Opportunities
      • Fire
        • By-laws
        • History
      • Health & Safety
  • Employment & Volunteer Opportunities
  • Fees
  • Governance Review
  • Grants
  • Issues and Complaints
  • Major Projects
    • Bayview Sewage Pumping Station
    • Centennial Drive Area Improvements
    • Centennial Park Boat Launch and Parking Area
    • Community Investment Opportunity with Hydro One
    • Downtown Tomorrow CIP
    • Downtown Tomorrow Plan
    • Dr. Seymour Conservatory Building Replacement
    • Foundry Park
    • Inch Farm Arterial Road Construction
    • Inflow and Infiltration Study
    • Jarvis Street Reconstruction
    • Laclie Street Reconstruction
    • Municipal Comprehensive Review
    • Orillia's Climate Future
      • Adaptation
      • Climate Change Action Plan
      • Electric Vehicles
      • Energy Management Plan
    • Tecumseth Street Reconstruction
    • Terry Fox Circle Design and Construction
    • Tudhope Park Improvements
    • West Orillia Road Improvements
    • West Street South Widening Project
  • Mayor & Council
    • Accountability and Transparency
    • Communicating with Council
    • Council Meetings
    • Meet Your Mayor
    • Meet Your Councillors
    • Municipal Core Service and Organizational Review and Strategic Plan
    • Office of the Integrity Commissioner
    • Office of Mayor Services
    • Wards
  • Municipal Core Service and Organizational Review and Strategic Plan
  • Municipal Election
  • News
    • Subscribe
  • Office of the Integrity Commissioner
  • Recreation Facility
    • How we got here
    • Council Information
    • Environmental Information
    • News and Resources
  • Winter Control Operations
  • Weekly Bulletin Board

Security Camera Registry and Mapping (SCRAM) Program

Show or hide navigation More
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email This page Email
Home...Boards & CommitteesCity of Orillia Police Services BoardSCRAM Program

More in this Section...

scram logo

Contact(s)

[[CHANGEME]] - Original Contact information follows:

City of Orillia General Enquiries
50 Andrew Street South
Suite 300, Orillia
Ontario L3V 7T5

Phone: 705-325-1311
Fax: 705-325-5178

Map to this Location
Email Contact
View City of Orillia Website

Receive Email Updates...

SCRAM Program Overview

Security Camera Rebate Program Overview

Frequently Asked Questions

Privacy Information


SCRAM Program Overview  

The new Security Camera Registry and Mapping (SCRAM) Program is a community based crime prevention opportunity that enlists the help of Orillia residents and businesses. This program allows community members to voluntarily identify their residential or business video surveillance location through a simple and secure online form located on the City of Orillia website. Identified addresses will be mapped on a database of surveillance camera locations for officers to quickly and effectively direct resources when investigating criminal offences in neighbourhoods.

For more information on the SCRAM Program, please see the Frequently Asked Questions below.

Already own a security camera and want to register it?  Register your camera with SCRAM. 

Security Camera Rebate Program Overview

The Security Camera Rebate Program creates a rebate for residents and businesses to purchase and install security camera systems on their property and register them using the SCRAM Program. This program is intended to help deter crime and assist law enforcement with investigations.

The program provides a rebate of up to 50% of the value of the installed security camera system to a maximum of $500 per property address.  The rebate is exclusively for the cost of the camera(s) and does not include installation, additional storage, repairs, accessories or any cameras that are purchased but not installed on the exterior of the building.

Camera systems must be purchased/installed on the building after April 1, 2021, and before all available funds are expended.  Any costs that are incurred either before the start of the project period or after the expiration of the project period are not permissible.

For more information on the Security Camera Rebate Program, and to review eligibility criteria, please see the Frequently Asked Questions below.

Recently purchased a new camera system or are planning on purchasing one?  Apply for the Security Camera Rebate Program.  

Frequently Asked Questions 

Why should I register my cameras?

When police investigate a crime, officers often canvass neighbourhoods or plazas for security camera footage that may have captured images of suspects or criminal activity. This is a lengthy process requiring time and resources.

When you register your cameras, officers can see who in the area may have captured footage and can ask them directly for help. In an investigation where every second counts, this proactive step could be crucial in helping to solve a case, make an arrest, recover property, or even save a life.  Helpful details when registering include number of cameras, camera location, line of sight, video retention times and the capability of sharing footage. 

I already have a camera system installed at my property.  Can I register the existing system?

Yes, and we encourage you to do so.  All eligible existing camera systems can be registered with SCRAM. Only new systems purchased and installed since April 1, 2021 are available for the Security Camera Rebate Program.

Does registering with SCRAM allow police to monitor my security cameras?
No. The registry is simply a database of residential or commercial addresses at which security cameras are located. Officers must still seek permission to use security footage as evidence in an investigation.
Will information about my address or cameras be shared publicly?
No. Any information collected from registrants will remain confidential. Addresses are plotted on a map used by police to identify cameras that may have captured activity pertinent to a criminal investigation. The map is not made available publicly.
Do I have to provide footage when requested by the police?
No. At all times, your participation remains completely voluntary. Police are hopeful that members of the registry will be willing to provide footage when contacted, but there is no requirement to participate. If there is an investigation near your camera, you may be contacted to ask if you are willing to share any relevant footage, but you can decline at any point.
How do I remove my cameras from the registry?

If you previously registered security cameras and wish to remove them from the registry, you may unregister your cameras by sending an email to psb@orillia.ca. Once you receive an email response, please follow the instructions provided to unregister.

If you are a new owner/tenant of a residence or business at which cameras were previously registered and wish to unregister those cameras, please send an email to psb@orillia.ca with the subject line "Security Camera - Unregister". In the email, include the complete address of the residence or business at which the cameras are registered.  

How will I share the footage from my system with police? 
The police will not physically remove any of your equipment. Officers will provide you with a storage device and ask that you extract the data on site, at your convenience, and provide it to them. 
Who is eligible for the Security Camera Rebate Program? 

Applications can be submitted by an owner or tenant of a property that is used as a residence or business located in the City of Orillia where a security camera system is installed on the exterior of the building.  Only one security camera system per property address is eligible.

I am a tenant but would like to purchase a camera system.  Am I eligible for the Security Camera Rebate Program?
Yes.   If you are not the property owner, you must submit a statement from the legal property owner at the address where the security camera system will be installed verifying that you have permission to install the security camera system and make an application for the Security Camera Rebate Program.
How much of a rebate am I eligible for?

Applicants are eligible for a rebate of up to 50% of the value of the installed security camera system up to a maximum of $500 per property address registered under the SCRAM Program.  For example, if you purchase a security camera system for $250, you are eligible for a rebate of $125.  As another example, if you purchase a security camera system in the amount of $1,500, you are eligible for a rebate of $500.  

How long is the rebate camera program being run for? 
The Security Camera Rebate Program will be in effect until all allocated funds are used.  The Orillia Police Services Board has initially allocated $25,000 for the project.
When can I apply for the Security Camera Rebate Program?

Intake of applications for the rebate program will be accepted four times per participating year with an application deadline of the last day of January, April, July and October.  Once applications have been received, they will be reviewed at the next Orillia Police Services Board meeting.

 If I purchase a system, do I automatically qualify for a rebate?

No.  All eligible applications received will be reviewed by a Review Panel to ensure they are assessed equitably and consistently.  If the application is deemed complete and eligible, it will be assessed by a Review Panel against program eligibility requirements. Successful applicants will receive their rebate cheque in the mail or via Electronic Funds Transfer (EFT).  

Please note that applications will be considered on a first come/first serve basis with the exception that priority consideration will be given to properties located within certain areas that include:

- Mississaga Street from Soldiers’ Memorial Hospital to the Port of Orillia

- Colborne Street from Soldiers’ Memorial Hospital to Front Street; and

- West Ridge Boulevard between Frost Court and Hunter Valley Road.

What type of system should I buy? 

The camera system must:

- meet minimum technical and video quality specifications;

- retain video footage for ideally at least forty-eight (48) hours;
- be installed on the exterior of a building and
- be designed for the outdoors with weatherproofing as opposed to modifying a camera designed for indoor use.

Applicants are responsible for keeping their camera system functional. A broken or dysfunctional camera may also constitute a compliance issue, so applicants are strongly encouraged to address such issues as soon as possible.

 What technical and video specifications does my system need to have?
 Please review this chart for information on technical and video system specifications.

Privacy Information

Privacy Considerations:

Private sector privacy laws require that organizations' need to conduct video surveillance must be balanced with the individual's right to privacy, which includes the right to lead their lives free from scrutiny.

To help organizations achieve compliance with private sector privacy legislation, the Office of the Information and Privacy Commissioner of Canada has developed Guidelines which set out the principles for evaluating the use of video surveillance and for ensuring that its impact on privacy is minimized.  These Guidelines apply to overt video surveillance of the public by private sector organizations in publicly accessible areas.

The Board has also developed a checklist below to assist businesses in assessing whether they have met their privacy obligations prior to apply for the Security Camera Rebate Program.  Please note this checklist is a tool for information only and does not constitute a legal document.  The Board does not assess this information and is unable to certify whether a business has met its legal obligations under privacy or any other legislation. For additional information on how businesses must satisfy privacy obligations, the Board recommends contacting a legal professional or the Office of the Information and Privacy Commissioner.

Privacy Planning Checklist for Businesses:

  • Has your business experienced incidents that warrant surveillance?
  • Does your business have a written policy regarding surveillance?
  • What kind of surveillance does your business plan to use/currently use (i.e. video, audio, other).
  • Will you post a clear, understandable notice about the use of cameras that is visible before individuals enter the premises?
  • In what areas of your business will cameras be installed?
  • How will your business limit collection of unnecessary personal information through camera placement?
  • How will your business limit access and prevent unauthorized viewing of the footage?
  • Will the data collected from the cameras be encrypted?
  • Will the data collected from the cameras be available through an online connection or on-site or both?
  • Will the data collected from the cameras be stored on an encrypted local device or a third party server or both?
  • How will the data collected from the cameras be destroyed?

This checklist is provided as an informational tool to assist business owners in complying with privacy legislation.  Please complete and retain this checklist for your own records.

If you have any further questions about the SCRAM or Security Camera Rebate Programs, please contact:

Orillia Police Services Board
50 Andrew Street South, Suite 300
Orillia, ON  L3V 7T5
(705) 325-2310 (Office Telephone)
(705) 325-5178 (Facsimile)
Email psb@orillia.ca

The City of Orillia Police Services Board's website includes links to web pages or sites operated by third parties that will take you away from our site to destinations over which we have no control.  Our privacy statement does not apply to the sites of third parties and we do not assume any responsibility for the actions of third parties.  We encourage you to review the policies of these sites yourself upon your arrival.

We attempt to make our website documents accessible.  However, some of these documents may not completely meet AODA accessible requirements.  If you require assistance or communication supports, please contact the Board office at 705-325-2310.

Orillia logo

© City of Orillia, 50 Andrew Street South, Suite 300, Orillia, Ontario, L3V 7T5, Tel: (705) 325-1311, Fax: (705) 325-5178, Email: info@orillia.ca

Privacy2big4emailSitemapStaff DirectoryAccessibility & Communications
By GHD Digital

Take Me To...

Business Info

  • Business Resources
  • City Profile
  • Demographics and Population
  • Incentives & Funding
  • Why Orillia?

City Info

  • Transit
  • Recreation Facility
  • By-laws, Municipal Code
  • Parking & Ticket Payments
  • Applications, Licences & Permits
  • Mayor & Council
  • Weekly Bulletin Board
  • Major Projects

Recreation Info

  • Community Parks
  • Recreation Programs
  • Beaches
  • Trails
  • Recreation Facilities & Parks
  • Outdoor Ice Rinks
  • Changes and Cancellations

Visitor Info

  • Events
  • Explore
  • Orillia Farmers' Market
  • Orillia Opera House
  • Shop & Dine
  • Stay & Plan
  • Stephen Leacock Museum

Waste & Landfill Info

  • Garbage/Recycling/Green Bin Pickup
  • Waste Collection Schedule
  • Landfill Site
  • Landfill Hours
  • Garbage Tags
  • Items/Fees
  • Green Bin/Compost
  • Recycling Tips
  • Recycling Collection
x

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.