Skip to Content
Background City Hall
Orillia Home

City of Orillia Logo

City of Orillia print logo
Contact Us Main menu icon
Contact UsLibraryTheatreWebsite Feedback
Search
Take Me To...
  • Living Here
    View our Garbage, Recycling & Green Bin Pickup page

    Garbage, Recycling & Green Bin Pickup

    View our Recreation FUN Guide page

    Recreation FUN Guide

    View our Route Map & Schedules page

    Bus Route Map & Schedules

    • Accessibility
    • Animal Control & Licensing
    • Building Division
    • By-laws/Municipal Code - Regulations & Policies
    • City Services
    • Culture & Heritage
    • Education
    • Emergency Services
    • Garbage, Recycling & Green Bin Pick-up
    • Have Your Say
    • Health Care
    • Housing
    • Landfill
    • Life Events
    • Living in Orillia as a Student
    • Maps
    • New Resident Information
    • News
    • Orillia's Climate Future
    • Parking & Ticket Payments
    • Property Taxes & Assessments
    • Public Transit
    • Recreation and Youth Services Information
    • Roads & Traffic
    • Seniors Information
    • Sewer & Wastewater
    • Source Water Protection
    • Stormwater
    • Water
    • View More...
  • Doing Business
    View our Maps page

    Maps

    View our Transportation Options page

    Transportation Options

    View our Housing page

    Housing

    • City Profile
    • Why Orillia
    • Business Resources
    • Real Estate
    • Invest Downtown Orillia
    • News
  • Visit Orillia
    View our Discover and Do page

    Discover & Do

    View our Festivals and Events page

    Festivals and Events

    View our Stay and Plan page

    Stay & Plan

    • Leacock Museum
    • Orillia Farmers' Market
    • Orillia Opera House
    • Port of Orillia
    • Parking
    • Municipal Accommodation Tax
  • Inside City Hall
    View our City of Orillia Employment Opportunities page

    City of Orillia Employment Opportunities

    View our Bids and Tenders page

    Bids & Tenders

    View our Current Council Agendas page

    Council Meeting Information

    • A - Z Services
    • About City Hall
    • Accessibility
    • Applications, Licences & Permits
    • Bids & Tenders
    • Bill Payments
    • Boards & Committees
    • By-law Listing
    • City Plans, Studies & Maps
    • Contact Us
    • COVID-19 Information
    • Declaration of Interest Registry
    • Departments
    • Employment & Volunteer Opportunities
    • Fees
    • Governance Review
    • Grants
    • Issues and Complaints
    • Major Projects
    • Mayor & Council
    • Municipal Core Service and Organizational Review and Strategic Plan
    • Municipal Election
    • News
    • Office of the Integrity Commissioner
    • Recreation Facility
    • Winter Control Operations
    • Weekly Bulletin Board
  • Online Services
    • Bids & Tenders
    • City Centre Appointment Booking
    • Have Your Say
    • Find a Facility/Amenity
    • Find a Property
    • Leacock Tour Tickets
    • Opera House Tickets
    • Pay Orillia Parking Tickets
    • Property Tax Calculator
    • Recreation Program Registration
    • Snowplow Tracker
    • Water Usage Customer Portal
Follow Us: View our Twitter Page View our Facebook Page View our YouTube Page View the Community Services Instagram Page
  • Accessibility
View Entire Menu
  • A - Z Services
  • About City Hall
  • Applications, Licences & Permits
  • Bids & Tenders
  • Bill Payments
    • Paying Provincial Offences Tickets Online
    • Tax & Water Payments
  • Boards & Committees
    • Accessibility Advisory Committee
    • Active Transportation Committee
    • Affordable Housing Committee
    • City of Orillia Police Services Board
      • Orillia Police Services Board Welcome Page
      • Legal Framework
      • Responsibilities
      • Roles
      • Meeting Information
      • By-laws
      • SCRAM Program
      • News Releases
      • Statistics
      • Related Links
      • Contact the Orillia Police Services Board
    • Commemorative Awards Committee
    • Committee of Adjustment
    • Compliance Audit Committee
    • Downtown Orillia Management Board
    • Economic Development Committee (EDC)
    • Environmental Advisory Committee (EAC)
    • Farmers’ Market Advisory Committee
    • Grants Committee
    • Municipal Heritage Committee
      • Heritage Home Page
      • Designated Properties
      • Properties of Interest
    • Orillia Public Library Board
    • Orillia Sunshine Youth Senate
    • Parking Advisory Committee
    • Property Standards Committee
    • Recreation Advisory Committee
    • Town and Gown Committee
    • Transit Advisory Committee
    • Waste Management Advisory Committee (WMAC)
  • By-law Listing
  • City Plans, Studies & Maps
  • Contact Us
  • COVID-19 Information
  • Declaration of Interest Registry
  • Departments
    • Chief Administrative Office
      • Corporate Communications
    • Business Development, Culture and Tourism
      • Business Development
      • Culture & Heritage
      • Visit Orillia
    • Corporate Services
      • Clerk's Division
        • Accessibility
        • City Centre Meeting Rooms
        • Commissioning of Oaths
        • Municipal Election
        • Lottery Licensing
        • Records Management & Freedom of Information
        • Retail Business Holidays Act
        • Vital Statistics
      • Financial Services
        • Budget
        • Development Charges
        • Financial Planning & Administration
        • Insurance
        • Property Taxes & Assessments
        • Purchasing
        • Tax Sale Properties
        • Water & Sewer Rates
        • Year End Financial Reports
      • Information Technology
      • Real Estate
      • Recreation and Youth Services
        • Administration
        • City Parkland
        • Donation Programs
        • Parks, Recreation and Culture Master Plan
        • Recreation Services
        • Respect +
    • Development Services and Engineering
      • Asset Management
      • Building Services
      • By-law Enforcement
      • Engineering and Transportation
        • Municipal Parking Lots
        • Site Services
        • Traffic Engineering
      • Heritage Designated Buildings
      • Housing
      • Municipal Comprehensive Review
      • Park Planning and Development
      • Planning Division
        • Current Development Applications and Activity
        • Legalization of Existing Dwelling Units
        • Official Plan
        • Planning Application Fees
        • Planning Application Forms and Planning Process Guides
        • Preconsultation
        • Provincial Plans
        • Shoreline Development
        • Site Plan Control
        • Zoning By-law
    • Environment and Infrastructure Services
    • Human Resources
      • City of Orillia Employment Opportunities
      • Fire
        • By-laws
        • History
      • Health & Safety
  • Employment & Volunteer Opportunities
  • Fees
  • Governance Review
  • Grants
  • Issues and Complaints
  • Major Projects
    • Bayview Sewage Pumping Station
    • Centennial Drive Area Improvements
    • Centennial Park Boat Launch and Parking Area
    • Community Investment Opportunity with Hydro One
    • Downtown Tomorrow CIP
    • Downtown Tomorrow Plan
    • Dr. Seymour Conservatory Building Replacement
    • Foundry Park
    • Inch Farm Arterial Road Construction
    • Jarvis Street Reconstruction
    • Laclie Street Reconstruction
    • Municipal Comprehensive Review
    • Orillia's Climate Future
      • Adaptation
      • Climate Change Action Plan
      • Electric Vehicles
      • Energy Management Plan
    • Tecumseth Street Reconstruction
    • Terry Fox Circle Design and Construction
    • Tudhope Park Improvements
    • Waterfront Redevelopment Project
    • West Orillia Road Improvements
    • West Street South Widening Project
  • Mayor & Council
    • Accountability and Transparency
    • Communicating with Council
    • Council Meetings
    • Meet Your Mayor
    • Meet Your Councillors
    • Municipal Core Service and Organizational Review and Strategic Plan
    • Office of the Integrity Commissioner
    • Office of Mayor Services
    • Wards
  • Municipal Core Service and Organizational Review and Strategic Plan
  • Municipal Election
  • News
    • Subscribe
  • Office of the Integrity Commissioner
  • Recreation Facility
    • How we got here
    • Council Information
    • Environmental Information
    • News and Resources
  • Winter Control Operations
  • Weekly Bulletin Board

Accessibility

Show or hide navigation More
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email This page Email
HomeInside City HallAccessibility

More in this Section...

Crowd sitting in Council Chamber

Contact(s)

Receive Email Updates...

 

People with disabilities represent a significant and growing part of our population. According to Statistics Canada, more than 1.5 million Ontarians have disabilities -- about 13.5% of the population. It is estimated that 20% of the population will have disabilities in two decades.

The City of Orillia is committed to developing, implementing, maintaining, and enhancing accessibility in the areas of information and communications, employment, and transportation for all residents with disabilities, in a manner that:

  • Respects the individuals' dignity and independence;
  • Provides an equal opportunity to utilize, and benefit from, the City's goods and services; and
  • Allows persons with disabilities to benefit from the same goods and services at the same time, and location, as all other residents. 

Provincial Legislation

In 2001, the Province introduced the Ontarians with Disabilities Act, 2001 (ODA), which stated that every municipality having a minimum population of 10,000 shall establish an Accessibility Advisory Committee.

The Accessibility of Ontarians with Disabilities Act, 2005 (AODA), is a law passed by the Ontario legislature that allows the government to develop specific standards of accessibility and to enforce them. The standards are made into laws called regulations, and they provide the details to help meet the goals of the AODA. The AODA is the foundation on which the standards are built.

The purpose of the accessibility standards is to move organizations in Ontario forward on accessibility. The standards will set requirements in a number of key areas and will be reviewed at least every five years. New requirements may be added. Ontario will move step by step towards accessibility that is widespread and commonplace. The goal of the Act is to make the Province of Ontario completely accessible by 2025.

Businesses and organizations that provide goods and services to people in Ontario will have to meet certain accessibility standards in five important areas of our lives.

Integrated Accessibility Standards Regulation 191/11

The Integrated Accessibility Standards Regulation IASR is being phased in between now and 2021.

  • Customer Service - To help remove barriers for people with disabilities so they can access goods, services or facilities.
  • Transportation - To make it easier for everyone to travel in the province.
  • Employment - To help make hiring and employee support practices more accessible.
  • Information and Communications - To help organizations make their information accessible to people with disabilities.
  • Design of Public Spaces - To help organizations make new and redevelop outdoor public areas accessible.

Multi-Year Accessibility Plan

City of Orillia 2018 - 2022 Multi-Year Accessibility Plan

2018 Annual Status Report for the Multi-Year Accessibility Plan

2019 Annual Status Report for the Multi-Year Accessibility Plan

Provincial Accessibility Compliance Report - 2019

Provincial Accessibility Compliance Report - 2015

City of Orillia Accessibility Related Policies

Integrated Accessibility Standards Policy

Individual Accommodation Plan

Recruitment, Communications, Career Development

Non-Occupational Return to Work Disability Related

Accessible Event Planning

Are you planning an indoor or outdoor event? Check out these two helpful guides on how to make it accessible:

  • Planning Accessible Events
  • Guide to Accessible Festivals and Outdoor Events

Customer Service Feedback Form

Fill out our Customer Service Feedback Form if you have any concerns or suggestions for staff.

We attempt to make our website documents Accessible however, some of these documents may not completely meet the AODA Accessibility requirements. If you require assistance or communication support, please contact 705-325-1311 or e-mail us.

For more information about the Province's accessibility legislation and these standards, please visit Making Ontario Accessible.

Orillia logo

© City of Orillia, 50 Andrew Street South, Suite 300, Orillia, Ontario, L3V 7T5, Tel: (705) 325-1311, Fax: (705) 325-5178, Email: info@orillia.ca

Privacy2big4emailSitemapStaff DirectoryAccessibility & Communications
By GHD Digital

Take Me To...

Business Info

  • Transportation
  • Building Information
  • Why Choose Orillia?
  • Buy, Build or Develop
  • Population Statistics
  • Find a Property
  • Utilities & Services
  • Business Resources

City Info

  • Transit
  • Recreation Facility
  • By-laws, Municipal Code
  • Parking & Ticket Payments
  • Applications, Licences & Permits
  • Mayor & Council
  • Weekly Bulletin Board
  • Major Projects

Recreation Info

  • Rotary Place
  • Community Parks
  • Recreation Programs
  • Beaches
  • Holiday and PA Day Activities
  • Trails
  • Recreation Facilities & Parks
  • Outdoor Ice Rinks
  • Changes and Cancellations
  • Program Registration

Visitor Info

  • Discover & Do
  • Events
  • Getting Around Orillia
  • Orillia Opera House
  • Port of Orillia
  • Shop & Dine
  • Stay & Plan
  • Stephen Leacock Museum

Waste & Landfill Info

  • Garbage/Recycling/Green Bin Pickup
  • Waste Collection Schedule
  • Landfill Site
  • Landfill Hours
  • Garbage Tags
  • Items/Fees
  • Green Bin/Compost
  • Recycling Tips
  • Recycling Collection
x

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.