Contact(s)
Booking Appointments at Orillia City Centre during COVID-19
As of Wednesday, Jan. 5, 2022 at 12:01 a.m., the Province of Ontario is temporarily moving to a modified Step Two of the Roadmap to Reopen, which will remain in effect for at least 21 days. As a result of the new measures from the Province, the City of Orillia is required to close its recreation and cultural facilities to the public and will be reintroducing services by appointment only at the Orillia City Centre, 50 Andrew St. S., starting on Jan. 5, 2022.
Residents are encouraged to continue accessing services via email or telephone or booking appointments for services. A list of contacts is available below.
Important Information about Visiting City Centre for your Appointment
When visiting City of Orillia facilities it is mandatory that you wear a face mask, except for children under two years of age. If you cannot wear a mask, please contact the Department responsible for the service you are accessing to make alternate arrangements.
Additional safety measures will be in place, including physical distancing signage, sanitation products and protective barriers. Visitors are asked to attend their appointment alone unless a support is required. If you do not feel well on the day of your appointment or have been in contact with someone not feeling well, do not visit City Centre and contact us to reschedule.
| Department | Contact |
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Business Development, Culture and Tourism Department Appointment bookings are not available online. Services are provided by phone or email at this time. |
705-325-4900 |
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Chief Administrative Office Appointment bookings are not available online. Services are provided by phone or email at this time. |
705-325-2108 |
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Clerk's Division Book Appointment for Marriage Licence Book Appointment for Lottery Licensing Book Appointment for Burial Permits |
705-325-1311 |
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Development Services and Engineering Department Appointment bookings are not available online. Services are provided by phone or email at this time: |
705-325-2221 |
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Property and Environmental Sustainability Division Appointment bookings are not available online. Services are provided by phone or email at this time. |
705-325-2448 |
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Human Resources Department Appointment bookings are not available online. Services are provided by phone or email at this time. |
705-325-2539 |
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Payment Counter Finance Services available by appointment only. Book appointment for payment counter. Appointments can be made for payment of water and tax bills, dog licenses, parking permits, parking tickets, garbage tags and transit fare cards. Pick up of transit fare cards that were purchased on-line also require an appointment. |
705-329-7239 |
| Recreation and Youth Services Division
Appointment bookings are not available online. Visit orillia.ca/sun for program details. |
705-325-4386 |
We attempt to make our website documents accessible however, some of these documents may not completely meet the AODA Accessibility requirements. If you require assistance or communication support, please contact 705-325-8929.
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