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Environment and Infrastructure Services

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HomeInside City HallDepartmentsEnvironment and Infrastructure Services

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Crowd sitting in Council Chamber

Contact(s)

Wastewater Treatment Centre
Environmental Services and Operations
40 Kitchener Street,
Orillia, ON L3V 6Z9
T. 705-326-1502
F. 705-326-1339
Email: Environmental Services and Operations Dept
Map to this Location


Municipal Operations Centre
Environmental Services and Operations

Roads Division


20 James Street West
Orillia, ON L3V 6Y3
Phone 705-326-4585
Email: Environmental Services and Operations Dept


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Responsibilities of the Environment and Infrastructure Services Department include Brownfields, City Facilities, Control and Compliance, Environmental Engineering, Property Management, Roads and Fleet Operations, Sewer and Wastewater, Solid Waste Management (Landfill & Recycling), Source Water Protection, Stormwater, the City's Tree Planting Program, Environmental Sustainability (Orillia's Climate Future), Water Filtration, Water Meters & Backflow Prevention and Water and Sewer Maintenance.

Brownfields

  • Environmental monitoring of City owned brownfield sites
  • Records of Site Condition
  • Potable versus non-potable standards
  • 255 West Street South

City Facilities

The responsibilities of the City Facilities staff with the Community Services Department are listed below.

  • Manage and maintain ice surfaces at Rotary Place, Brian Orser Arena, and Barnfield Point Recreation Centre
  • Manage and maintain the Orillia Waterfront Centre, Regan House and the Orillia Recreation Centre
  • Manage and maintain multi-purpose rooms, auditoriums, and meeting rooms
  • Manage and maintain picnic shelters, gazebos, greenhouses, and other structures
  • Manage and maintain 10 public washroom facilities at various parks
  • Liaise with various special event operators and community organizations
  • Operate and manage food concessions at Rotary Place, Brian Orser Arena, Couchiching Beach Park, and Kitchener Park
  • Liaise with restaurant tender holder at Bayside Restaurant
  • Manage and oversee all advertising at facilities and sports field, including rink boards, wall panels, score clocks, and in-ice ads

Full-time Staff in City Facilities

  • Paul Barnetson, Supervisor of Recreation Facilities
  • Facility Staff: our facility staff fleet is comprised of a staff complement of twelve full time staff and several part time staff.

Control, Compliance

  • Sewage treatment, hauled sewage and septage
  • Odour complaints, site decommissioning, environmental audits and inspections, dumping of waste material on private property, fuel tanks
  • Pumping station operations
  • Industrial noise and emissions, spill clean-up, discharges to sanitary and storm sewers

Environmental Engineering

  • Wastewater and water system engineering and construction
  • Stormwater management system engineering and construction
  • Local improvements and municipal servicing
  • Infrastructure and municipal servicing
  • Water and sewer rates
  • Water use efficiency and conservation programs
  • Source water protection
  • Master plans related to water, wastewater, stormwater management and transportation
  • SCADA Standards, SAT and FAT Plan Templates

Orillia's Climate Future

The City of Orillia is currently developing its Climate Change Action Plan (CCAP), titled Orillia's Climate Future. The plan will chart the course for the municipality to reduce its greenhouse gas emissions and enhance the community’s resilience to future changes in climate.

Property Management

The City's Facilities Manager coordinates the regular maintenance and repair of City-owned buildings, including:

  • Benner Street Communications Tower
  • 70 Front Street Shopping Centre
  • Municipal Operations Centre
  • Orillia Fire Station 1 (Main Station)
  • Orillia Fire Station 2 (Sub Station)
  • Orillia City Centre
  • Orillia Public Library
  • Orillia Museum of Art and History
  • Wastewater Treatment Centre
  • Water Filtration Plant

For more information, please contact the Facilities Manager, Kyle Cox.  You may also contact the Superintendent, Property & Assets, Tyler Hunt.

Roads & Fleet (General Inquiries: 705-326-4585) 

 Maintenance of City signs (stop signs, etc.), street lights, traffic signals and school zone flashing lights
  • Spot reconstruction of roads, sidewalks, and curbs
  • Entrance and road cross-culvert installation and replacement
  • Road cut, entrance, curb cut, and over-dimensional permits
  • Tree trimmings / cutting, grass cutting, and leaf collection on City property
  • Spring clean-up, e.g., sand, sweeping, catchbasin cleaning
  • BIA street lights
  • Winter Control Operations
  • Storm sewers, ditching, stormwater ponds
  • Reduced Load Regulations

Sewer and Wastewater

Sewer and Wastewater

  • Discharge of Water from Swimming Pools and Hot Tubs
  • Sewer Backups
  • How to Help Prevent a Sewer Backup
  • What City Staff Will Do
  • Sewage Discharge By-law
  • Water and Sewer Connections and Estimates
  • Sinks are not Trash cans!  Use of garbage grinders is prohibited!
  • Please don't Flush That!
  • Other helpful links for business owners 

Solid Waste Management

 
  • Curbside collection of recycling box, garbage, green bin/yard waste
  • Sales of compost, backyard composters, rain barrels, green bins, recycling boxes
  • Recycling roll-out carts and green bins for apartments, condos and business
  • Garbage tags
  • Christmas trees (natural) - picked up the first three full weeks after Christmas
  • Household Hazardous Waste Depot, electronics recycling, paint reuse depot
  • Waste Diversion Site - receipt and separation of garbage and divertible items (ie: scrap metal, drywall, tires, mattresses, carpet, brush, wood, shingles, concrete, etc.)

Source Water Protection

  • Source Water Protection

Stormwater

Stormwater

  • Stormwater Destination
  • Stormwater Management: Quality Control
  • Stormwater Management: Quantity Control
  • Stormwater Master Plan

Tree Planting

  • EAC Tree Projects
  • City Tree Planting Program
  • Downtown Orillia Streetscape
  • Bench and Tree Donation Program

Water

Water

  • Drinking water treatment and distribution
  • Water meter installation
  • Cross-connection and backflow prevention
  • Appearance, taste and odour concerns
  • Bulk water services
  • Water & Sewage Connections
  • Private & Municipal Water Service Leaks
  • Pool Fills
  • Watermain Breaks
  • Fire Hydrants
  • Fire Hydrant Flushing Program
  • Seasonal Water Shut-offs & Turn-ons

Water Filtration

  • Drinking water treatment, surface water and wells
  • Information on Ontario drinking water objectives
  • Water sampling lab analysis and provision of drinking water quality reports
  • Potable water availability (for large tank, tank trucks)
  • Information regarding zebra mussels, cryptosporidium, algae 

Water Meters and Backflow Prevention

  • Inspections and meter readings
  • New installations, maintenance, and repair
  • General inquiries regarding water meters
 

Water & Sewer Maintenance (General Inquiries: 705-329-7249) 

 
  • Fire Hydrant Maintenance & Repair
  • Frozen Water Services
  • Lead Water Services
  • Private Water Service Leaks
  • Service Locates 
  • Sewer Backups
  • Water & Sewer Connections and Estimates
  • Water Emergencies
  • Watermain Flushing Program

See - Water Frequently Asked Questions.

See - Sewer & Wastewater Frequently Asked Questions.

See - Waste Diversion Frequently Asked Questions. 

 

The City of Orillia attempts to make our website documents Accessible, however, some of these documents are produced by third party consultants and may not completely meet all AODA Accessibility requirements. If you require assistance or communication support, please contact 705-325-1311.

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© City of Orillia, 50 Andrew Street South, Suite 300, Orillia, Ontario, L3V 7T5, Tel: (705) 325-1311, Fax: (705) 325-5178, Email: info@orillia.ca

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