Hours

NOTICE: COVID-19 

As the Novel Coronavirus (COVID-19) situation continues to evolve and information changes rapidly, the City continues to adapt and proactively respond accordingly. The City is reopening its Waste Diversion Site (100 Kitchener St.) on Saturdays to accommodate those who work throughout the week.  The new temporary hours are Monday to Friday from 9:00 a.m. to 3:00 p.m. and Saturdays from 9 a.m. – 1 p.m. The site remains closed on Sundays and statutory holidays.

The following restrictions are in place:

• Debit or credit only. No cash.
• Essential loads only. Please do not bring in items that can be set at the curb like recycling and small loads of tagged garbage.
• The number of vehicles on the site at the same time is being limited to 10.
• Please note there may be significant wait times as a result.
• While in the lineup of vehicles to get into the landfill, all residents must stay in their vehicles and ensure that they are not blocking traffic on Kitchener Street or West Street.
• A staging area may be required within the Kitchener Park parking lot should significant line-ups occur. Please follow all signage and staff direction to assist in reducing wait times.
• All visitors to the site must maintain a physical distance of 2 metres (6 feet) from anyone else at all times.
• Visitors must follow safety precautions and staff instructions.

We continue to strongly advocate for people to stay at home as much as possible to stop the spread of COVID-19. Residents should only come to the Waste Diversion Site if absolutely necessary. Now is not the time to bring in old contents from your garage or basement because you’ve had the time to do some spring cleaning. Please wait until after the COVID-19 pandemic is over to bring in such materials. If you do visit the site, please be prepared to follow signage and staff instructions as we’ve had to modify the operation of the site to ensure the health and safety of our employees and customers. Above all else, please act safely, responsibly and respectfully.

The City’s curbside garbage, recycling and green bin collection programs will continue with no current restrictions (garbage tags are still required). Each household is temporarily permitted to place one bag of garbage at the curb without needing a garbage tag until July 5, 2020.  If you have any questions, please call the Waste Diversion Site at 705-325-3522. Residents are asked to maintain a 2 metre physical distance from the collection crew for everyone’s safety. Your cooperation is appreciated.

For more information on the City and the COVID-19 situation please visit the City’s Webpage Covid-19 Information.

Solid Waste Collection Calendar 

We attempt to make our website documents accessible, however, some of these documents may not completely meet the AODA accessibility requirements. If you require assistance or communication support, please contact 705-326-1502.