How can we help?

We’re committed to helping you quickly and effectively - whether you’re looking for information, requesting a service, or reporting an issue.  When submitting a service request online, choose a category and tell us what’s going on. You can even attach a photo to your request to help staff with their investigation. City staff will review your request and follow up with you directly. 

After hours water, sewer and roads emergencies 

For after-hour emergencies related to water, sewer or roads please call 705-326-4671.

Calling and visiting the City of Orillia

Call us at (705) 325-1311 or visit us at 50 Andrew St. S. Monday to Friday from 8:00 a.m. to 5:00 p.m. City staff can answer questions about services, create service requests for you, and connect you with the right department.