Contact(s)
Welcome to Orillia!
Orillia is a growing City that maintains its small-town character while offering big-city amenities to its residents. Our beautiful city is a four-season playground located on the picturesque shores of Lake Simcoe and Lake Couchiching. The quality of life in the “Sunshine City” is second-to-none. Whether you are enjoying our vibrant downtown full of charming shops, restaurants and cafés, or our beautiful waterfront parks and extensive trail system, Orillia offers something for all residents.
Take a moment to view our video for more information on what Orillia has to offer.
Helpful Information
Moving to a new city can be overwhelming. Below is some helpful information to help you based on frequently asked questions the City receives from new residents. You can also check out the New Resident Information Guide full of detailed information regarding City of Orillia services and amenities. From building permits to Council information to splash pads, the A to Z listing is sure to help you learn more about what the City has to offer and how to stay engaged and connected in your new community.
Operation Ukrainian Safe Haven
Operation Ukrainian Safe Haven is provided by the County of Simcoe to support Ukrainians forced to flee their country in February 2022. For a list of resources, supports and services, visit the Operation Ukrainian Safe Haven Website.
Simcoe County Immigration Portal
View the Newcomer Resource Guide and visit immigration.simcoe.ca to learn more about feeling welcome, living, working, learning and doing business in Simcoe County.
| New Resident Information Guide |
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Check out the New Resident Information Guide full of detailed information regarding City of Orillia services and amenities. From building permits to Council information to splash pads, the A to Z listing is sure to help you learn more about what the City has to offer and how to stay engaged and connected in your new community. |
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COVID-19 Information |
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For local public health information, please visit the Simcoe Muskoka District Health Unit website. For provincial information, please visit the Province of Ontario COVID-19 page. |
| Property Taxes |
Property tax bills are issued twice annually, in January and June. The tax installment due dates are:
Payments for both tax and water bills are accepted at most financial institutions or download the Pre-Authorized Property Tax Payment Plan form to have your taxes automatically withdrawn from your bank account. Contact: Financial Services For more information visit the Property Taxes and Assessments page. |
| Water Account |
| For residential properties, water meters are read and billed every three months.
You can request to have your water bill automatically debited from your bank account by completing and submitting our Pre-Authorized Water Payment Form. Contact: Financial Services For more information visit the Water and Sewer Information page. |
| Obtaining Curbside Collection Materials |
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Waste collection takes place every two weeks while recycling and compost collection takes place weekly. Collection Materials New residents can receive up to two recycling boxes, one green bin, and one kitchen container at no charge from the Waste Diversion Site, located at 100 Kitchener St. Photo ID is required. View Waste Collection Information View the Sorting Guide and Waste Collection Calendar Download the Recycle Coach app on the App Store or Google Play Store to use the 'What Goes Where' tool and get a customized collection schedule with reminders. Garbage Tags All residential units receive 20 tags for the period of July 1 of one year to June 30 of the following year. Tags will be issued to purchasers of new homes (occupancy permit may be required). If a homeowner/property owner moves after the start of the period and has not received tags, the tag allotment is pro-rated. Contact: Environment and Infrastructure Services, Waste Diversion Site |
| Pet Licensing |
| All dog owners in Orillia must license their dog(s). Licenses are $75 and are lifelong. You must provide proof that your dog(s) has been inoculated with a non-expired anti-rabies vaccine when you purchase the license. There is no license required for cats.
Contact: Legislative Services, By-law Enforcement For details on licensing and animal by-laws, visit the Animal Control and Licensing page. |
| Parking |
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The cost for metered parking is $1.25 per hour (on-street) and $1 per hour (off-street). On street metered parking has a two-hour time limit. Pay and Display parking lots have a minimum 15-minute purchase time $0.25. When parking is needed for longer periods of time, residents are encouraged to park in the municipal lots which have five-hour or eight-hour time limits. Overnight Parking Restrictions Overnight parking is prohibited throughout the City between Nov. 15 and April 15 from midnight to 7 a.m. Contact: Legislative Services, By-law Enforcement For details on licensing and animal by-laws, visit the Parking page. |
| Transit |
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Orillia Transit provides bus service throughout the City of Orillia 7 days a week. There are six different routes, offering service to most areas of the city. All buses are accessible and there are various bus fare and pass options to suit your needs. Contact: Development Services and Engineering Department (Transit) Email Development Services and Engineering For details on Orillia Transit, visit the Orillia Transit page. |
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Recreation Information |
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If you want to get active, the City of Orillia is the place to be. The City's Recreation and Youth Services Division offers a full range of activities and recreational pursuits. In addition, the City offers many sports leagues, tournaments, clubs, and organizations, as well as unique services such as disc golf and rock climbing. Orillia has modern and accessible recreation facilities to meet the needs of everyone including the twin-pad arena at Rotary Place and the new impressive Orillia Recreation Centre that features an aquatics centre, 2 FIBA sized gymnasiums, walking/jogging track and fitness centre and multipurpose rooms. Contact: Recreation and Youth Services, Orillia Recreation Centre Email Recreation and Youth Services For details on Orillia Recreation Programming and facilities, visit the Recreation and Youth Services page. |
| Orillia Public Library |
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The City of Orillia has a state of the art library in the heart of downtown. Orillia Public Library membership is available at no charge to you if you live or own property in the City of Orillia. Contact: Orillia Public Library Email the Orillia Public Library For more information, visit the Orillia Public Library webpage. |
Other Resources
| Education |
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Orillia offers education opportunities for learners of all ages - from pre-school to post-secondary. Our education infrastructure includes schools run by the Simcoe County District School Board, Simcoe Muskoka Catholic District School Board and Conseil scolaire de district catholique Centre-Sud. Private Schools are also available. Orillia is home to Georgian College and Lakehead University. Visit our Education page for more information |
| Health Care |
| Orillia boasts one of the best regional hospitals in the province (Orillia Soldiers' Memorial Hospital) and offers an array of specialized health-care services, social services, and long-term care facilities.
Health Care Connect helps people who are without a family doctor to find one. For more information, call 1-800-445-1822 or visit the Health Care Connect website. Visit our Health Care page for more information. |
| Paramedic Services |
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The County of Simcoe delivers Paramedic Services for the City of Orillia. 9-1-1 emergency call service is available within the City of Orillia. Visit the County of Simcoe's website for more information. |
| Policing |
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Police services for the City of Orillia are provided under contract by the Ontario Provincial Police (O.P.P.). 9-1-1 emergency call service is available within the City of Orillia. |
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Simcoe County Immigration Portal |
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Visit immigration.simcoe.ca to learn more about feeling welcome, living, working, learning and doing business in Simcoe County. |
