Background Living Here

Orillia Wheelchair Limousine Service

Orillia Wheelchair Limousine Service (O.W.L.S.) is for those who are unable to board public transit or ride in a taxi and need the assistance of a wheelchair-accessible vehicle. O.W.L.S. is owned and operated by the City of Orillia. The O.W.L.S. bus travels within city limits and to Orillia Square Mall.

Ridership Application

If you would like to use the O.W.L.S. service, please fill out the Ridership Application Form. 

Please print out the form, complete, sign, and submit it to the City of Orillia, 50 Andrew St. S., Suite 300, Orillia, ON L3V 7T5.
O.W.L.S. Fares

2023 Fares:

  • $2.90 for one-way
  • 12 Rides cOnnect Pass Card - $31.90
  • 20 Rides cOnnect Pass Card - $55.10
  • Monthly cOnnect Pass Card - $65.20

Passes and fare cards are purchased from the driver.
Operating Hours
Day(s) Hours of Operation Last Booking
Monday to Friday 6:30am to 10:00pm 9:00pm
Saturday 9:00am to 7:30pm 6:00pm
Sunday                        9:00am to 4:00pm 2:00pm
Holiday's

Please refer to the Orillia Transit Holiday Schedule. 
Important Information
  • The O.W.L.S. vehicle is unable to pull into private driveways.
  • If you require personal care or assistance, please arrange for an attendant or companion. Attendants do not have to pay a fare. 
  • Children under 13 who ride without an attendant must be met by an adult at their destination.
Support Persons 

Support Persons apply to both conventional and specialized transportation services. Neither service can charge fares to support persons. People who need assistance from a support person when travelling must demonstrate this need. People travelling with support person(s) need assistance with mobility, communication, accessibility, personal or medical care during trips. Some examples of a support person are personal support worker, a volunteer, a family member, or a friend. A registered OWLS client cannot act as an attendant.

If you are in need of a support person, please have the support person fill out "Section E: Support Person Application" of the Ridership Application.  
Companions
Companions apply to specialized transportation providers. The option to travel with with a companion ensures that people are not required to travel alone. A companion can come with them as long as another person with a disability does not need the seat that the companion would occupy. Companions must pay the fares they would pay if they were travelling on conventional transit. 

All trips are pre-booked by calling 705-327-0411.

All trips are on a first-come, first-served basis. Applicants are urged to book at least 24 hours in advance. Repeat trips may be booked for periods of up to one month.

© City of Orillia, 50 Andrew Street South, Suite 300, Orillia, Ontario, L3V 7T5, Tel: (705) 325-1311, Fax: (705) 325-5178, Email: info@orillia.ca

By GHD Digital