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Program Registration

Update - September 16, 2021

Beginning September 22nd, 2021: The Province has implemented a vaccine requirement for all individuals entering recreation facilities.

All participants, parents/guardians and spectators will be required to show proof of double vaccination (second dose received at least 14 days prior to visit) or a letter stating a medical exemption* each time they enter a recreation facility, with the following exemptions:

  • Children under the age of 12
  • Youth under the age of 18 who are actively participating in an organized sport

 

Proof of Vaccination

One of the following documents must be provided to confirm proof of vaccination:

  • An Ontario vaccination receipt from a vaccine clinic (printed copy)
  • A vaccination receipt signed by an Indigenous Health Provider
  • An Ontario Ministry of Health vaccination receipt received by email following your appointment (digital or printed copy)
  • Downloaded vaccination receipt from Ontario’s provincial booking portal
  • A vaccination receipt from another jurisdiction that shows the holder is fully vaccinated against COVID-19

 

Identification Documents

Supporting identification documents must be presented that show the name and date of birth of the individual:

  • Birth certificate
  • Citizenship card
  • Driver’s license
  • Government (Ontario or other) issued identification card, including health card
  • Indian Status Card/Indigenous Membership Card
  • Passport
  • Permanent Resident card.

 

*Medical Exemptions

Written medical exemptions must include the following:

  • First and last name of the person with the medical exemption
  • The physician or registered nurse’s information including:
    • Name and contact information of physician or registered nurse
    • Logo or letterhead identifying the physician or registered nurse
    • Statement that there is a medical reason for the individuals exemption
    • Effective time-period for the medical exemption

 

Process for Entering a Recreation Facility as of September 22, 2021

  1. Participant and parent/guardian is required to complete the facility entrance screening (similar to our current process)
  2. Participant is required to confirm their name on the program roster. If under the age of 18, proceed to your program. If over the age of 18, provide proof of vaccination and identification document
  3. Parent/Guardian/Spector – if under the age of 12, provide identification document.  If 12 years and older, provide proof of vaccination and identification document

 

We understand this process will be confusing and time consuming in the beginning. Please arrive up to 15 minutes prior to the start of your program with all necessary documents. If you are unable to attend your program due to this vaccine requirement, please contact us at recreation@orillia.ca. Please note that due to a high volume of inquiries, our response time may be delayed.

 

New SUN

 

Click the SUN logo to register for programs and drop-ins.

 

 

 

 

 

 

 Online with The S.U.N. System

For online registration, visit the S.U.N. System. You can pay with credit card or money on account.

Returning Customers
Visit the SUN System and sign in at the top right-hand corner with your email and password. If it's been awhile, you can always select "Forgot your password?" or "Forgot your log in".

If you have only ever registered with us in person, please do not create a duplicate account. Reach out to us via 705-325-4386 (4FUN) or recreation@orillia.ca and we can add an email and/or password to your account and ensure you are set up for online registration.

New Customers
Visit the SUN System and use the "Create an Account" feature in the top right-hand corner. Please note that in order to create an account for a child you must create an account for their guardian over the age of 18Y first. Please note that these accounts are approved manually by City staff during regular business hours.

Register Online
If You Require Assistance
If you are having trouble registering online or do not have access to a computer or internet, please call the Orillia Recreation Centre at 705-325-4386 (4FUN).

Protocols!

Our staff are working to ensure the quality you have come to expect in our programs is being maintained while still keeping your health and safety top of mind. We ask for your patience as we navigate this new world of recreation programming.  For more information regarding what to expect at your upcoming programming, how to register and safety protocols check out the Orillia Recreation Centre page.

Safety Procedures
  • Access to registered and drop-in recreation programs will be limited to those whose primary residence is classified under the same Provincial Framework colour as the Simcoe Muskoka District Health Unit (SMDHU).
  • Everyone entering the facility will be subject to contact tracing and COVID-19 screening and be required to sign a COVID-19 waiver. You will be permitted to show up 15 minutes prior to your reserved time slot.
  • Patrons are being advised to limit their participation in recreation programs to 90 minutes per day to limit frequent, prolonged exposure. This excludes organized sports.
  • Spectators will not be permitted with the exception to allow one parent or guardian for child supervision.
  • Enhanced cleaning and disinfecting measures have been established in accordance with the Provincial guidelines, in conjunction with the Simcoe Muskoka District Health Unit.
  • Room occupancy limits have been developed to ensure physical distancing can be maintained between participants and instructors. Where possible, staggered start times for programs, gymnasium rentals, fitness centre bookings and swimming lessons have been established to reduce wait times at screening stations and reduce traffic throughout the recreation centre.
  • All participants must wear a mask in common areas. Once you are engaged in the activity you are enrolled in you may remove your mask (exceptions may apply dependent on activity).
  • Please follow all floor markings when entering and exiting the building.
  • Those wanting to attend the fitness centre and/or drop-in programs will need to pre-register for their time slots.
  • Dry changerooms (fitness) will be unavailable at this time.
 ORC & Drop-In Programs

General Information:

  • We are encouraging all participants to register for your activity online at this time.
  • Fitness time slots are available in 75 minute reservations, with half hour breaks in between to accommodate proper disinfection procedures.
  • Fitness and drop-in programs will be available to reserve up to one week in advance.
  • Changes will be permitted up to 12 hours in advance of your reserved time slot.
  • Reservations will be available up to 1 day prior to the time slot.
  • If for any reason you cannot show up for your time slot, please call 705-325-4FUN (4386) to let a customer service representative know.
  • No refunds will be issued for no-shows.
 How To Register For Time Slots

View our How To video or our handy step-by-step guide to register for a drop-in program. 

 

 

Remember, pre-registration is required for ALL drop-in programs.