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The Ontario government has issued a Stay-At-Home order for the entire province beginning at 12:01 a.m. on Thursday, April 8. As a result, all City of Orillia recreation facilities will remain closed. All drop-in programs are cancelled until further notice.
Monthly Fun Pass Holders
A pro-rated refund will be placed on your account once a re-opening date is determined.
Annual Fun Pass Holders
A pro-rated refund will be placed on your account once a re-opening date is determined.
Spring Registered Programs
Check back for updates on programs and start dates.
If you have any questions or need further assistance, please call the Orillia Recreation Centre main line at 705-325-4386 (4FUN) or email recreation@orillia.ca
Facility Permit Holders
Facility permit holders will be contacted directly regarding the impact to their facility rentals.
Refund Requests
Be advised that all refunds will be issued back to account. If you wish to have your refund issued back to the original method of payment, please email recreation@orillia.ca
Click the SUN logo to register for programs and drop-ins.
Online with The S.U.N. System
For online registration, visit the S.U.N. System. You can pay with credit card or money on account.
Returning Customers Visit the SUN System and sign in at the top right-hand corner with your email and password. If it's been awhile, you can always select "Forgot your password?" or "Forgot your log in".
If you have only ever registered with us in person, please do not create a duplicate account. Reach out to us via 705-325-4386 (4FUN) or recreation@orillia.ca and we can add an email and/or password to your account and ensure you are set up for online registration.
New Customers Visit the SUN System and use the "Create an Account" feature in the top right-hand corner. Please note that in order to create an account for a child you must create an account for their guardian over the age of 18Y first. Please note that these accounts are approved manually by City staff during regular business hours.
If you are having trouble registering online or do not have access to a computer or internet, please call the Orillia Recreation Centre at 705-325-4386 (4FUN).
Protocols!
Our staff are working to ensure the quality you have come to expect in our programs is being maintained while still keeping your health and safety top of mind. We ask for your patience as we navigate this new world of recreation programming. For more information regarding what to expect at your upcoming programming, how to register and safety protocols check out the Orillia Recreation Centre page.
Safety Procedures
Access to registered and drop-in recreation programs will be limited to those whose primary residence is classified under the same Provincial Framework colour as the Simcoe Muskoka District Health Unit (SMDHU).
Everyone entering the facility will be subject to contact tracing and COVID-19 screening and be required to sign a COVID-19 waiver. You will be permitted to show up 15 minutes prior to your reserved time slot.
Patrons are being advised to limit their participation in recreation programs to 90 minutes per day to limit frequent, prolonged exposure. This excludes organized sports.
Spectators will not be permitted with the exception to allow one parent or guardian for child supervision.
Enhanced cleaning and disinfecting measures have been established in accordance with the Provincial guidelines, in conjunction with the Simcoe Muskoka District Health Unit.
Room occupancy limits have been developed to ensure physical distancing can be maintained between participants and instructors. Where possible, staggered start times for programs, gymnasium rentals, fitness centre bookings and swimming lessons have been established to reduce wait times at screening stations and reduce traffic throughout the recreation centre.
All participants must wear a mask in common areas. Once you are engaged in the activity you are enrolled in you may remove your mask (exceptions may apply dependent on activity).
Please follow all floor markings when entering and exiting the building.
Those wanting to attend the fitness centre and/or drop-in programs will need to pre-register for their time slots.
Dry changerooms (fitness) will be unavailable at this time.
ORC & Drop-In Programs
General Information:
We are encouraging all participants to register for your activity online at this time.
Fitness time slots are available in 75 minute reservations, with half hour breaks in between to accommodate proper disinfection procedures.
Fitness and drop-in programs will be available to reserve up to one week in advance.
Changes will be permitted up to 12 hours in advance of your reserved time slot.
Reservations will be available up to 1 day prior to the time slot.
If for any reason you cannot show up for your time slot, please call 705-325-4FUN (4386) to let a customer service representative know.
No refunds will be issued for no-shows.
How To Register For Time Slots
View our How To video or our handy step-by-step guide to register for a drop-in program.
Remember, pre-registration is required for ALL drop-in programs.
