Background Living Here

Transit Fares

IMPORTANT - COVID-19 TRANSIT IMPACTS

Orillia Transit continues to operate with no reduction in service. Transit riders must board at the front door and exit the bus from the rear door. Please ensure you practice social distancing of 2 metres (6 feet) while waiting for the bus or on board the bus.

Face Masks

In line with the Province's recent announcement to extend the mandatory masking mandate in certain high-risk settings, Orillia Transit riders are required to wear masks until at least June 11, 2022. 

Face masks should:

  • be made of at least two layers of tightly woven material (such as cotton or linen)
  • be large enough to completely and comfortably cover the nose, mouth and chin without gaping
  • fit securely to the head with ties or ear loops
  • maintain their shape after washing and drying
  • face shields, neck gaiters, scarves and bandanas are not recommended masks/face coverings

The Simcoe Muskoka District Health Unit continues to stress the importance of vaccination and personal protective health behaviours to protect and reduce transmission of COVID-19. For COVID-19 updates, assessment centre information, and the latest vaccination information from the Simcoe Muskoka District Health Unit, visit simcoemuskokahealth.org/COVID19.

Specialized Transit Considerations

Orillia Transit continues to operate and has increased the cleaning of vehicles and facilities. Thank you to TOK Transit and its drivers for the extra measures they are putting in place.

To protect the Specialized Transit Clients and Operators and to help minimize the spread of COVID-19:

  • Please avoid non-essential trips,
  • If you are unwell, please cancel your trip or refrain from reserving a trip.

LINX Service

For more information regarding County of Simcoe’s LINX transit service please visit their website simcoe.ca.

For more information and other updates related to the COVID-19, please visit orillia.ca/COVID-19.

 

Orillia cOnnect Pass Transit Card
There are a variety of money-saving options for frequent Orillia Transit users.

The cOnnect Pass transit card is accepted on all City of Orillia transit routes including the Orillia Wheelchair Limousine Service. After boarding the bus, you will tap the card lightly on the card reader machine located at the transit vehicle door. You will hear a beep once the transit fare has been accepted.

The system will automatically deduct the fare amount for the route. cOnnect Passes can be loaded with single-trip fares, monthly passes, bulk tickets or a specific value either online at orillia.usetransit.com or in person at the Orillia City Centre or the Orillia Public Library during regular business hours.

For in person transactions, the City Centre accepts cash and debit as payment methods, and The Orillia Public Library accepts cash, debit and Visa as payment methods.

Through the online platform, cOnnect Pass holders can choose to have their cards automatically reloaded using their credit card. It is recommended that cOnnect Passes be activated by setting up an account online at orillia.usetransit.com for the most convenient service.

Cash Fares

2022 Prices:

$2.80 cash fare (valid for one-way and transfer at terminal).

Rides
2022 Prices:
  • 12 Rides for the Price of 11 - $30.80.
  • 48 Rides for the Price of 42 - $117.60.

Family Ride Program:

Up to two elementary school-aged children and/or preschoolers may ride free when accompanied by a paying guardian.

Canadian National Institute for Blind (CNIB):

Card holders may ride Orillia Transit for free with proof of CNIB card.

Monthly Passes

2022 Prices:

Monthly passes are $63.60. All monthly passes sold for January onwards shall be charged at the new effective rate. 

Group Passes 2022 Prices:

  • Groups of 10 - 15 children, plus 3 adults - $21.50.
  • Groups of 16 - 20 children, plus 4 adults - $28.60.
  • Groups of 21 - 30 children, plus 5 adults - $35.00.

To arrange for group passes, please call 705-325-3975.

Receiving and Loading your cOnnect Pass Transit Card

A cOnnect Pass transit card can be received by requesting one online at orillia.usetransit.com or in-person by visiting:

Orillia City Centre

50 Andrew Street South
First Floor Treasury 

705-325-1311

Payments can be made using cash and debit

 

Orillia Public Library

36 Mississaga Street West
705-325-2338

Payments can be made using cash, debit and Visa.

 

cOnnect Pass cards with 12 Rides are also available at:

  • Laclie Guardian Pharmacy, 400 Laclie Street, 705-325-1111
  • West Ridge Convenience, 3300 Monarch Dr., Unit 2B, 705-323-9660
  • Memorial Pharmasave, 200 Memorial Ave., Unit 1, 705-259-8888

When you receive a cOnnect Pass transit card, you must activate it by setting up an account online at
orillia.usetransit.com. Your cOnnect Pass account is a pre-paid account used to facilitate payments for cOnnect Pass transit services.

To load the cOnnect Pass transit card online, visit orillia.usetransit.com and under the transit accounts tab, click “add new product”. The first time you load the card, you will need the cOnnect Pass transit card with the card number, credit card, and activation code (4-digit number on the back of the card).

Register your cOnnect Pass Transit Card

Protect your cOnnect Pass balance by registering your cOnnect Pass transit card online. If your card is lost or stolen, registered cards can be replaced and your balance will be transferred to your new card.

To register your cOnnect Pass transit card, please visit orillia.usetransit.com, and click "Register". 

 

Replacing your cOnnect Pass Transit Card

Orillia Transit is not responsible for any lost or stolen cOnnect Pass transit cards. Replacement cards can only be issued if the cOnnect Pass transit card has been registered online. Without having the cOnnect Pass transit card registered, a replacement cOnnect Pass transit card with your balance cannot be issued, and a new cOnnect Pass transit card must be purchased.

FAQ's

How will I know when my cOnnect Pass transit card is low or expiring?

  • When you register your cOnnect Pass transit card, you can manage your balance online or you can require a printout of your remaining balance directly from the bus driver.

Can my cOnnect Pass transit card automatically be topped up?

  • Authorize your cOnnect Pass account to automatically top up your account using your credit card when it goes below a minimum balance of choice at orillia.usetransit.com by choosing the autoload option. You can set your minimum balance and how much to increase so when your account goes below the minimum, funds will be automatically added and charged to your credit card. 

What if I forget my password?

  • You can reset your password on your transit account by going to orillia.usetransit.com. You will be required to have your email address that you registered the card with.
Orillia Transit - Transfers 

Orillia Transit passengers can transfer routes at any point where two routes connect. Passengers must request a transfer when they first board the bus if they require a transfer to continue along their route. For transit riders using the cOnnect Pass transit card, passengers must tap the cOnnect Pass transit card on the card reader machine located at the transit vehicle door, and the transfer request will directly take place on the cOnnect Pass transit card. For transit riders who would like to pay by cash, a transfer ticket will be provided.

An Orillia transfer is valid for 45 minutes from the time of issue and is valid as part of one continuous trip from origin to destination. Transfers are non-transferable and have no cash value.