Water Usage Customer Portal

You will need: - a computer - a City of Orillia water bill - your email

This user-friendly portal allows residents and business owners to:

• Monitor water usage;

• Understand current and previous billing;

• Optimize water conservation through water usage monitoring;

• Customize alerts regarding water consumption, which can help identify leaks

Step 1: Review the Tip Sheet before creating your online account.

Step 2: Create a New Account / Log In to the Water Usage Customer Portal

If you require further assistance, please contact Jason Micallef, Superintendent of Metering and Backflow Prevention at 705-325-2326.

We attempt to make our website documents accessible, however, some of these documents may not completely meet the AODA accessibility requirements. If you require assistance or communication support, please contact 705-326-1502.