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Stay & Plan

In Orillia, we have worked very hard to keep our community safe during the COVID-19 pandemic. We urge people to visit areas close to their home and shop local as much as possible to keep all our communities safe. For those who choose to visit our community – welcome. Please make sure you are being a responsible guest in our beautiful Sunshine City.   Educate yourself on our local COVID-19 safety protocols and guidelines available at orillia.ca/COVID-19.

When visiting Orillia, please always remember to do the following:
- Stay 2 metres (6 feet) apart from those outside of your household or social circle at all times.
- Adhere to all signage and COVID-19 protocols throughout our public spaces and local businesses.
- Bring alcohol-based hand sanitizer with you and practice good hand hygiene.
- We encourage you to wear a mask or cloth face covering when visiting local establishments.

Orillia is a great place to visit, but please take care of each other when you’re here. If COVID-19 has taught us anything, it’s that no matter where you are in the province, the country, or the world – we are all in this together. We need to continue to keep Orillia safe for those that call it home.

Please help us keep our community healthy. Be responsible and look out for one another.

Stay

With over 600 rooms available within the City of Orillia, there is accommodation to fit all your needs. Please click on our Accommodation Listing for what's available locally.

Port of Orillia

Orillia & Lake Country Tourism offers several packages to help plan your trip as well!

Waterfront

Orillia is surrounded by water that acts as a rippling blue magnet to attract visitors from far and wide who love to boat, fish, and enjoy being on the water. Every summer, thousands of boaters dock at the Port of Orillia. For many Orillia is a destination; for others, it is a special stop on a voyage through the historic 386-kilometre Trent-Severn Waterway. The adjacent waterfront parks offer scenic trails, sandy beach, picnic areas, free Sunday evening band concerts and a delightful replica steam train for kids of all ages. The Port of Orillia is just steps away from great dining and shopping in Downtown Orillia.

 Port of Orillia

Located lakeside in Centennial Park, the Port of Orillia includes:

  • Port administration office
  • Transient marina docking with 206 fully serviced slips
  • Fishing pier
  • Washrooms, showers, and change rooms
  • Patio and benches
  • Outdoor event centre
  • Free wireless Internet

To rent a boat slip at the Port of Orillia, please call the Chamber of Commerce at 705-326-4424.

 Marinas

Marinas in and around Orillia:

Big Chute Marina Ltd.
R.R. #1, 1881 Whites Falls Road
Coldwater ON
705-756-2641

Blue Beacon Marina
Atherley Narrows
Orillia
705-325-2526

Bridge Port Marina
434 Couchiching Point Road
Orillia
705-326-7898

Crate's Lagoon City Marina
150 Laguna Parkway
Brechin
705-484-5063

Double R. Performance
Line 9, No. 50, R. R.#2
Hawkestone
705-487-7575

Marina del Rey
4130 Bayview avenue, R. R.#7
Orillia
705-325-3051

Mariposa Landing
430 Couchiching Point Road
Orillia
705-326-4660

Skyline Marina Ltd.
75 Forestview Road, R. R. #1
Orillia
705-327-2002

Starport Marina Inc.
3952 McRae Park Road
Orillia
705-325-3775

 

Downtown Orillia

Downtown Orillia is a great place to shop. In addition to more than 150 thriving shops, restaurants, salons, and services to suit every need, Mississaga Street offers a unique vantage point to glimpse Orillia's heritage. Cobblestone streets, heritage-themed lights and beautiful flowers provide the perfect backdrop as you step into shops that have graced the downtown for more than a century. The downtown core is also home to the landmark Orillia Opera House and its new neighbour, a spectacular, modern library. Whatever you're looking for, you'll find it in downtown Orillia.

Parking

Parking is important for both residents and visitors. There are more than 1,000 parking spaces on city streets and in municipal parking lots in the downtown core. The City's Clerk's Department - Legislative Services Division ensures that parking by-laws are followed so that everyone has fair and equal access to parking.

Map of Parking Lots

City of Orillia Parking

PassportParking® App

Say hello to convenient parking with the PassportParking app!  No more digging for coins. This is how parking should be. 

Pay, extend, and manage your parking session with just a few taps. It’s easy!  Just park where you see PassportParking app signs and decals, pay for your parking session from your phone, and be on your way.

What are the benefits of using PassportParking?

No coins, no problem:

  • Pay quickly and securely with your phone.
  • Forget refilling the meter in the rain or braving the cold.

Stress-free parking:

  • Get alerts when your parking session is about to end.
  • Stop worrying about how much time is left on the meter.

No need to rush:

  • Add time to your parking session directly from your phone.
  • Your plans change, your parking spot shouldn't.  Simply extend your parking session via our app.

Easy expenses:

  • Receive email receipts at the end of your parking session.
  • Expenses made easy, manage your parking history through the mobile app.
How do I pay for parking with PassportParking?
Download the PassportParking app from the Apple App Store or Google Play store.
  1. Create an account with your mobile phone number or email address.
  2. Park anywhere you see PassportParking app signs and decals.
  3. Pay for your parking session from your phone.
  4. Extend your time remotely if you’d like to stay longer!

Still have questions? Check out our FAQs.

 

Getting Around Orillia

Ride-Sharing and Taxicab Services 

Transportation network companies, or TNCs (commonly referred to as ride-sharing services) and taxicab companies, provide options to get around our City. This page includes information on Orillia's currently licensed transportation companies, how they're regulated, and who to contact for more information.  

Licensed Transportation Companies

TNCs and taxicab companies require a business licence in order to operate in Orillia.

Ride-share

A TNC provides drivers who carry passengers in the driver’s own vehicle for a fee, arranged by a mobile app. The following TNCs are licensed to operate in Orillia:

Taxicab

The following taxicab companies are licensed to operate in Orillia:

 Frequently Asked Questions about TNCs and Taxicab Companies

Does the City set the fares charged by licensed transportation companies?

No. TNCs and taxicab companies set fares they feel are appropriate for their business model. 

Are licensed companies permitted to implement surge pricing?

Yes. A TNC can apply surge pricing during peak (busy) periods for example, but a customer must agree to the price before the trip begins through the TNC’s app. Taxicab companies must ensure all rates including any scheduled price variance, is prominently displayed in characters of at least 0.5 centimetres in height and in Arial font on the sun visor or dashboard of each taxicab so that it is readable by any passenger situated inside the vehicle.

Is street hailing prohibited?

Street hailing of TNC vehicles is prohibited; all trips must be booked in advance through the TNC’s app. Street hailing of taxicabs is permitted.

When I book a trip with through a TNC’s app. will I always see the driver’s name and photo?

Before a trip starts, TNCs must give customers (through their app.), the driver’s first name and photo, as well as the companies’ contact information, estimated cost of a requested trip based on the destination, description of the vehicle, license plate number, and current location of the TNC Vehicle. Before getting into a vehicle, it is recommended that you check to make sure the photo matches with the driver that is picking you up.

Are TNC vehicles required to have any identifying markings or decals?

Yes. TNC vehicles must have a decal displayed in the front windshield (passenger side) which displays the logo or name of the TNC. Taxicabs are also required to be identified which includes having a roof light.

 How do I get more information?

For more information about the by-law regulations, or to file a complaint, contact the by-law office at 705-325-2313, or online here (hyperlink to: https://www.orillia.ca/en/city-hall/issues-and-complaints.aspx)

Important City Policies for Visitors

Municipal Accommodation Tax

The City of Orillia passed By-Law 2019-120 to implement a mandatory 4% Municipal Accommodation Tax (MAT) effective September 1, 2020. The MAT will apply to the purchase of the accommodations provided for a continuous period of 30 days or less.

The MAT must be identified as a separate item or charge on each bill, receipt invoice etc.

Should you have any questions, please feel free to contact Orillia and Lake Country at OrilliaMAT@orillialakecountry.ca 

For Accommodation Providers - Frequently Asked Questions
How much is the Municipal Accommodation Tax and what does it get applied to?

The Municipal Accommodation Tax is 4%. It comes into effect September 1, 2020 and is only applicable to the room portion of the costs associated to overnight accommodations.

All other revenues generated from the accommodation services; whether sold individually or included in a room package; are excluded from the Municipal Accommodation Tax, including but not limited to, meeting room rental, food and beverage, room service, laundry services, internet access, parking etc.

The HST is applicable to the funds received from the Municipal Accommodation Tax if the business is an HST registrant.

Is HST charged on top of the MAT?
Yes, 13% HST is charged on top of the MAT and is covered under Section 154 of the Excise Tax Act (R.S.C., 1985, c. E-15).
How do I remit the Municipal Accommodation Tax that I have collected?
The City of Orillia has authorized Orillia & Lake Country Tourism (OLC) to collect and administer the tax. 

The remittance process will include a monthly remittance form which is available on the OLC website and payments can be made through EMT, EFT, Online Bank Bill Payment or by cheque. Submissions and payment are due within 15 days of the previous month

For more information contact OrilliaMAT@Orillialakecountry.ca 

Is there an auditing process to verify monthly submissions?
Yes, both the City of Orillia and OLC will routinely select submissions for audit. The verification process will include a 3rd party auditor assigned by, and paid for by the respective governing authority.
Is this a mandatory or voluntary tax?
Yes, the Municipal Accommodation Tax is a mandatory tax and must be paid to the accommodation operator at the same time that you pay for the booking.
Are any guests exempt from paying the MAT?
  • Accommodations that are rented for a period of more than 30 days
  • Accommodations that are paid for by employees of the Crown receiving a "government rate" for the accommodation
  • Accommodations that are paid for by employees of the School Board receiving a "school board rate" for the accommodation
  • Accommodations provided as shelter
  • Accommodation supplied by employers to their employees in premises operated by the employer
Under what authority does the Provider have to charge/collect the MAT?
City of Orillia By-Law 2019-120 - A By-law to Impose Municipal Accommodation Tax on the purchase of transient accommodation in the City of Orillia.
What happens if the guest doesn't show up for its reservation?

The by-law reads "A Purchaser shall, at the time of purchasing Accommodation, pay the Municipal Accommodation Tax in the amount of four (4) per cent of the Purchase Price of Accommodation provided for a continuous period of 30 days or less provided in a hotel, motel, motor hotel, lodge, inn, bed and breakfast, dwelling unit or any place in which Accommodation is provided"

Therefore, if the guest is being charged for the accommodation (no show included) the MAT should be collected and remitted, if not paying for the accommodation but rather a cancellation charge then it would not apply.

What about rooms that were booked prior to September 1, 2020?
If the accommodation was booked and paid for prior to September 1, 2020 the MAT will not be applicable. If it was booked before September 1, 2020 but paid for on September 1, 2020 or onwards, the tax is applicable.
What happens if I'm late in submitting payment?
Late payment fees will be charged at a rate of 1.25 per cent on the first day of default and the first of each month until paid.
What if a refund was issued to a guest after submitting a return?
 Adjustments from prior reporting periods can be made in a future return
What if I did not collect any MAT in the reporting period?
If no tax was collected you will still be required to submit the return indicating that no tax was collected in that month.
What happens with the funds generated through the Municipal Accommodation Tax?

Funds generated through the MAT are shared 50% with a tourism entity (Orillia & Lake Country Tourism) and 50% with the City of Orillia per the legislative requirements. 

Orillia & Lake Country Tourism invests in destination marketing and program development aimed at enhancing the visitor experiences in Orillia and the region. 

Orillia City Council has passed a policy that stipulates 100% of the city portion of the MAT must be used to enhance tourism in Orillia.

 

For Visitors - Frequently Asked Questions
 
How much is the Municipal Accommodation Tax and what does it get applied to?

The Municipal Accommodation Tax is 4%. It comes into effect September 1, 2020 and is only applicable to the room portion of the costs associated to overnight accommodations.

All other revenues generated from the accommodation services; whether sold individually or included in a room package; are excluded from the Municipal Accommodation Tax, including but not limited to, meeting room rental, food and beverage, room service, laundry services, internet access, parking etc.

The HST is applicable to the funds received from the Municipal Accommodation Tax if the business is an HST registrant.

Why do I have to pay this tax?
The Municipal Accommodation Tax is a mandatory tax imposed by City Council through By-Law 2019-120 - A By-law to Impose Municipal Accommodation Tax on the purchase of transient accommodation in the City of Orillia.
Can I refuse to pay this tax?
No you cannot refuse to pay this tax. The Municipal Accommodation Tax is mandatory and must be paid to the accommodation operator at the same time that you pay for the booking.
Do I have to pay the MAT if I booked my stay prior to September 1, 2020?
If your accommodation was booked and paid for prior to September 1, 2020, the tax will not be applicable. If it was paid for on September 1, 2020 or onwards, the tax is applicable
Under what authority does the Provider have to charge/collect the MAT?
City of Orillia By-Law 2019-120 - A By-law to Impose Municipal Accommodation Tax on the purchase of transient accommodation in the City of Orillia.
I'm staying in an AirBnB, do I have to pay this tax?
Yes, as of September 1, 2020 when booking your accommodations on AirBnB you will pay 4% MAT of your total cost.
What happens with the funds generated through the Municipal Accommodation Tax?

Funds generated through the MAT are shared 50% with a tourism entity (Orillia & Lake Country Tourism) and 50% with the City of Orillia per the legislative requirements. 

Orillia & Lake Country Tourism invests in destination marketing and program development aimed at enhancing the visitor experiences in Orillia and the region. 

Orillia City Council has passed a policy that stipulates 100% of the city portion of the MAT must be used to enhance tourism in Orillia.

 Smoke & Vape Free
As per Chapter 954, City of Orillia owned or leased properties are smoke and vape free (effective May 15, 2019).  Smoking or vaping any tobacco, cannabis, e-liquid and herbal material used for waterpipes is prohibited in the following locations owned or leased by the City of Orillia:
  • any property upon which is located a municipal building, park or beach
  • any parking lot, trail, walkway, or lane
  • any dock or pier
  • on or within a vehicle located on City-owned or leased property
  • on or within a boat located or moored on City-owned or leased property

City of Orillia owned or leased properties include: all municipal properties, City parks, beaches, trails, parking lots, 70 Front St. N. (Metro Plaza), Nordia (2 Hunter Valley Rd.), Port of Orillia, Stephen Leacock Museum, Orillia Opera House and Orillia Public Library.

For specific locations, view the detailed map.

For more information visit our frequently asked questions


Directions

You won't get lost trying to find Orillia. Located in the heart of Central Ontario, Orillia is just 90 minutes north of Toronto.

  • If you are travelling to Orillia from the south, follow Highway 11 north right to our doorstep.
  • If you are coming from the north, just follow Highway 11 south.
  • If you are coming from the east or west, Highway 12 will get you here quickly and easily.

 

Contact

Tourism Simcoe County
1151 Highway 26 West
Minesing
discoversimcoe.com
1-800-487-6642
Orillia District Chamber of Commerce
575 West Street South
Orillia
orillia.com
705-326-4424
1-888-326-4424
Oro-Medonte Chamber of Commerce
148 Line 7 South
Oro-Medonte
oromedontecc.com 
705-487-7737
Ramara Chamber of Commerce

2304 Highway 12
Brechin
ramarachamber.com
705-484-2141

Orillia & Lake Country Tourism
22 Peter Street South
Orillia
orillialakecountry.ca
705-325-9321
1-866-329-5959

 

© City of Orillia, 50 Andrew Street South, Suite 300, Orillia, Ontario, L3V 7T5, Tel: (705) 325-1311, Fax: (705) 325-5178, Email: info@orillia.ca

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